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  <title>Field Report — Alex Field</title>
  <link>https://alex-field.co.uk/field-report/</link>
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  <description>Notes from inside commercial transformations.</description>
  <language>en-gb</language>
  
  <lastBuildDate>Tue, 12 May 2026 00:00:00 GMT</lastBuildDate>
  
  <item>
    <title>The cost of not deciding</title>
    <link>https://alex-field.co.uk/field-report/the-cost-of-not-deciding/</link>
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    <pubDate>Tue, 12 May 2026 00:00:00 GMT</pubDate>
    <description>Most commercial dysfunction I see isn&#39;t a bad decision. It&#39;s the absence of one, dressed up as governance.</description>
    <content:encoded xmlns:content="http://purl.org/rss/1.0/modules/content/"><![CDATA[<p>Three months into an engagement at a mid-market retailer, the COO asked me what I thought was holding them back. I'd been expecting questions about pricing, or org structure, or the new commercial platform they'd half-built. Instead I said something I didn't realise I believed until I said it: <em>nothing's broken here. It's that nobody's deciding.</em></p>
<p>Every meeting ended with an action: &quot;let's circle back,&quot; &quot;we'll align with finance,&quot; &quot;let's get more data on this.&quot; The actions were never wrong. They were just never decisions.</p>
<h2>The shape of indecision</h2>
<p>Indecision rarely announces itself. It hides behind three respectable disguises: <strong>governance, consultation, and analysis</strong>. Each is virtuous in moderation. Each is a place to hide.</p>
<p>Governance becomes a place to hide when the steering committee meets every fortnight and decides who else to consult. Consultation becomes a place to hide when every stakeholder needs to be &quot;brought along&quot; before anyone can act. Analysis becomes a place to hide when the deck keeps growing and the conclusion keeps moving.</p>
<blockquote>
<p>The question is never &quot;do we have enough information to decide?&quot; The honest version is &quot;do we have enough information that we won't be blamed when we decide?&quot;</p>
</blockquote>
<p>The cost of this isn't the time it takes. It's the option value that leaks while you wait. The competitor who shipped. The hire who took the other offer. The customer who churned because you were still aligning.</p>
<h2>What deciders actually do differently</h2>
<p>I've worked with maybe a hundred commercial leaders. The decisive ones don't have better information. They don't have less risk. They have three habits the indecisive ones don't:</p>
<ul>
<li><strong>They name the decision out loud.</strong> &quot;This is a decision, not a discussion. Here are the options. We'll decide today.&quot;</li>
<li><strong>They distinguish reversible from irreversible.</strong> Most decisions are two-way doors. Treat them that way.</li>
<li><strong>They set a default.</strong> If we don't actively choose, this is what happens. The default forces the question.</li>
</ul>
<p>None of these are profound. They are all just <em>visible</em>. The decisive leader is the one who refuses to let indecision pass as deliberation.</p>
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